FAQ'S

❓ WHERE IS THE FESTIVAL?
📍 Keel Square, Sunderland, SR1 3DW | Enter on Livingstone Road

❓ WHAT TIME DOES IT RUN?
⏰ 12PM – 10PM (last entry 5PM)

❓ IS IT CASHLESS?
💳 Nope! Both cash and card accepted

❓ CAN I BRING MY OWN FOOD/DRINK?
🍔🥤 No – but we’ve got food vendors + a fully stocked bar on site

❓ CAN I LEAVE & COME BACK?
🚫 Sorry, no re-entry

❓ DO I NEED TO PRINT MY TICKETS?
📲 No – just show your QR code on your phone (print if you prefer)

❓ WHEN DOES THE MUSIC START?
🎶 First act hits the stage at 1PM (music from 12PM)

❓ SET TIMES?
🗓️ Already live – check our socials or website

❓ CAN I BRING…

🪑 Chair? No

🧺 Blanket? Yes, if it folds into your bag

🎒 Bag? Yes, max A4 size (bumbags welcome)

💧 Water bottle? Available at our Welfare Tent

❓ DO I NEED ID?
🍻 If you’re lucky enough to look under 25, yes – bars may ask

❓ DISABLED ACCESS?
♿ Keel Square is wheelchair accessible, with disabled toilets on site (no viewing platform). A medical & welfare tent will also be available for additional assistance.

❓ CARER TICKETS?
👥 Yes – select via FLOW after a paid ticket (proof required). If purchased on Skiddle, email custcare@skiddle.com

❓ TICKET ISSUES?
🎟️ Skiddle – email custcare@skiddle.com
FLOW - email admin@ticket-flow.io